Two pillars only. Systems consultancy leads; narrative work is retained as the second pillar. No workshops-as-a-service, no clarity sessions, no add-ons.
The lead pillar. Operating systems, workspace design, workflow and automation, documentation that holds up under real use. For teams that have outgrown a folder of Google docs and need an operating layer that scales with them and gives real people back the room to do their best work.
The second pillar, retained rather than led with. Positioning, brand story, go-to-market clarity, message architecture, launch narratives. Called in when the story on the outside needs to match the way the team runs on the inside.
50% upfront, 50% on delivery. 15% late payment charge. Not VAT registered.